9777 dat's Privacy Policy
Your personal information is a trust placed with us. This policy clearly states what data is collected, why it is collected, and how it is kept secure.
Introduction and Purpose of This Policy
Scope of This Policy
This privacy policy applies to all services of 9777 dat — including the main site portal, mobile application, and customer support channels. By using the site, you are considered to have accepted the terms of this policy. Detailed terms of service are available on our Terms and Conditions page.
This policy may be updated from time to time. If changes are made, we will announce them on the site and state the new effective date.
What Data Is Collected
2.1 Information You Provide Directly
When you open an account or use services at 9777 dat, the information you provide yourself includes:
- Full name and date of birth (for age verification — all members must be 21 years of age or older)
- Mobile number and email address
- Username and password (stored in encrypted form)
- National ID or passport number (for identity verification)
- Financial transaction details: deposit and withdrawal information via bKash, Nagad, Rocket, or bank transfer
2.2 Automatically Collected Information
Technical information that is automatically collected when you use the site:
- IP address and device type (mobile, tablet, desktop)
- Browser and operating system information
- Cookies and session data
- Time of site visits, session duration, and pages viewed
- Date and time of login and logout
2.3 Gaming Activity Information
The following information is stored to manage your gaming experience and account:
- Bet and play history — slots, live casino, sports betting, etc.
- Win and loss records and account balance changes
- Bonus claims and wagering progress
- VIP level and cashback-related information
How Information Is Used
9777 dat uses your information only for specific and lawful purposes. Below we clarify each purpose and its basis:
| Use of Information | Purpose |
|---|---|
| Account Management | Registration, login, password reset, and account verification |
| Financial Transaction Processing | Completing deposits and withdrawals, fraud prevention |
| Customer Support | Resolving issues and responding to enquiries via live chat and email |
| VIP and Bonus Services | Calculating applicable cashback, bonus offers, and determining VIP level |
| Responsible Gaming | Identifying unusual gaming patterns and providing support to users |
| Age and Identity Verification | Ensuring the platform is used only by users aged 21 and above |
| Site Improvement | Analysing usage patterns to improve services |
| Security | Preventing account hacking, money laundering, and fraud |
Data Protection Measures
4.1 Technical Protection
9777 dat uses SSL (Secure Socket Layer) encryption technology to keep your personal and financial information secure. This protects the data exchanged between your browser and our servers from third parties.
Passwords are never stored directly — they are encrypted using strong hashing algorithms. Our servers undergo regular security audits.
4.2 Access Control
Access to your information is granted only to staff who need it for their work. Every access is logged and reviewed regularly. No staff member will ever ask for your password or OTP by phone or email.
4.3 Data Retention Period
Necessary information is retained for as long as your account is active. Even after account closure, certain information may be retained for a defined period due to legal and financial record-keeping obligations. After the set period, data is securely deleted or anonymised.
Sharing Data with Third Parties
5.1 Payment Processors
The information necessary to process transactions is shared with bKash, Nagad, Rocket, and relevant banks to complete deposits and withdrawals. This information is used solely to complete those transactions, and the payment processor's own privacy policy applies.
5.2 Game Providers
Session and gameplay data necessary for operating games from Pragmatic Play, PG Soft, JILI, Evolution, and other game studios is shared with them. This data is used to verify game fairness and RTP.
5.3 Fraud Prevention and Security
If fraud, money laundering, or any other illegal activity is detected, relevant information may be provided to the appropriate authorities. This is done in your interest.
5.4 What We Never Do
- Sell or rent your information
- Share personal profiles with advertising networks
- Disclose your identity without your consent
- Transfer information to unrelated third parties
Cookies and Tracking Technologies
What Cookies Are and How They Are Used
Cookies are small text files stored in your browser. 9777 dat uses the following types of cookies:
- Essential cookies: To maintain login sessions and ensure security — without these, the site will not function properly.
- Functional cookies: To remember your language, currency, and preferences.
- Analytical cookies: To collect site usage statistics and improve services.
You can manage cookies from your browser settings. However, disabling essential cookies may prevent some site features from working.
Your Data Rights
Every member registered at 9777 dat has certain rights over their own information. To exercise these rights, contact the customer support team directly.
Right to Access Information
You can find out at any time what information we hold about you. Upon request, you will be provided with details of that information within a set period.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. Changes to your name, mobile number, or other details will be made after identity verification.
Right to Delete Information
Once legal and financial obligations have ended, you may request that your information be deleted. Some information may be required by law to be retained for a set period.
Right to Object to Processing
If you believe your information is being used beyond its approved purpose, you may raise an objection. We will review the objection and take appropriate action.
Responsible Gaming and Data Protection
We believe data protection plays an important role in creating a safe gaming environment. To keep your gaming experience healthy, we recommend following the guidelines on our Responsible Gaming page.
Protection of Minors' Data
Users Under 21 Are Not Permitted
9777 dat strictly provides services for users aged 21 and above. No information is intentionally collected from anyone under the age of 21. If any minor's information reaches us, it will be deleted immediately and that account will be permanently closed.
If a parent or guardian believes their child has registered on our site, please contact the customer support team without delay.
Policy Changes and Updates
Process for Changes
9777 dat reserves the right to change this privacy policy. If any significant changes are made:
- A notice will be posted on the main page of the site
- Registered members may be notified by email
- The new effective date will be clearly stated on this page
Continued use of the site after changes will indicate that you have accepted the new policy. We therefore recommend reviewing this page regularly. You can also learn more about the platform on our About Us page.
Privacy Contact Information
If you have any questions about this privacy policy, wish to request access to or deletion of your information, or want to report a possible privacy breach — contact us through the following.
9777 dat — Privacy Support
For General Questions
Answers to general questions beyond the privacy policy can be found in our FAQ section — it covers account, payment, bonus, and many other topics in detail.